Quick answer
Look up the plumber in the Texas State Board of Plumbing Examiners license search before work starts. Every plumber on the job must carry a state license or registration card, and the company's quotes, invoices and trucks must show its Responsible Master Plumber's license number, so you can check the worker and the company separately.

Look up the plumber in the Texas State Board of Plumbing Examiners (TSBPE) license search before any work starts. Every plumber on a Texas job site must carry a state license or registration card, and the company’s quotes, invoices and trucks must show its Responsible Master Plumber’s license number.
That gives you two checks: the person at your door and the company behind the quote. Inside New Braunfels city limits, work on a plumbing system also needs a City permit, so ask who pulls it before you sign.
How do you look up a plumber’s license in Texas?
Use the TSBPE Public License Search, which the board links from its website. The TSBPE is the state agency that licenses plumbers in Texas, so its record is the one to trust. A city business listing, a review site or a company’s own website is not a license record.
Run two separate checks, because a worker and a company can carry different numbers.
- The worker. Ask to see the card of each plumber who comes to the house, then look up that person in the license search. What is on the card should match the record.
- The company. Find the Responsible Master Plumber’s name and license number on the quote, or the license number on the truck, then look up that license. A journeyman or apprentice at your door may have a different number from the company’s RMP, and that is normal.
In each result, check that the license is current. Texas plumbing licenses are valid for one year and have to be renewed, so a card in someone’s wallet can outlive the license behind it.
Do the search before you pay a deposit or let anyone start, and do it for every company you are comparing, not only the one you plan to hire. If a name does not show up, ask for the exact name and number on the license and search again. If it still does not show up, treat that as a reason to stop.
Save what you find. A screenshot of each search result, with the date, is easy to keep with the quote. If the crew changes partway through a longer job, check the new names the same way. A second visit by a different plumber is a new person on your property, and the same card check applies.
For an emergency call, such as a burst pipe at night, you may not have time to compare companies. Run the company check on your phone while you wait. Write down the number on each worker’s card when the crew gets there, and match it to the record before you sign anything.
Which Texas plumbing licenses should you see on the job?
The TSBPE issues four plumbing licenses: Tradesman Plumber-Limited, Journeyman Plumber, Master Plumber and Plumbing Inspector. It also registers Plumber’s Apprentices. State law says a person doing plumbing must hold the proper license or registration and work under the supervision and control of a licensed plumber.
- A Tradesman Plumber-Limited works on one-family and two-family homes, under the supervision of a Responsible Master Plumber.
- A Plumber’s Apprentice is learning the trade and needs a licensed plumber present on the job site, directing the work. If an apprentice arrives alone, ask where the licensed plumber is before any plumbing starts.
- Every licensed or registered plumber must carry the card while working. It is normal to ask to see it when the crew arrives.
A company that advertises or offers plumbing must have a Responsible Master Plumber, or RMP. The RMP answers for the work done under the company’s contracts, including getting the permits and requesting the inspections the job needs. The RMP must also keep at least $300,000 of commercial general liability insurance on file with the board.
What should a plumbing quote or invoice show?
Every written proposal, invoice or contract for plumbing must show the RMP’s name and license number and the board’s contact details, including its mailing address and phone number. That gives you the company’s license number to search before you sign. If a quote leaves those lines off, ask for a corrected copy.
When you collect more than one quote, line them up by the same items. Check that each one names the work, the parts, who pulls the permit and what happens if the inspection fails. A low price that leaves out the permit or the RMP’s details is not a like-for-like quote, and it is harder to hold anyone to later.
At the end of the job, the plumber must give you an invoice or a completed contract, even if nothing was charged. Keep it with the quote, the permit number and your license search results. Together they show who did the work, under whose license and what they agreed to do.
The truck is another quick check. The company name and the RMP’s license number belong on the company’s service vehicles. Compare the number on the truck with the one on the quote and the one in the license search. If the truck shows a different company name from the quote, ask why before work starts. A plumbing company can use subcontractors, but you should know who is doing the work and under whose license.
The New Braunfels plumbers page lists local plumbing companies. Use it to find names, then run each one through the license search before you call for quotes.
Do you need a permit for plumbing work in New Braunfels?
Yes, for work on a plumbing system inside city limits. The City of New Braunfels requires a permit to install, alter, repair or replace a plumbing system, whether a homeowner or a contractor does the work.
The City’s Building Safety Division handles those permits, and permitted plumbing work gets inspected. Ask for the inspection before walls or trenches are closed up, so the inspector can see the work.
Not every small job counts as work on the system. If you are only swapping a fixture, check the City’s Building Permits page or ask Building Safety before you assume a permit is or is not needed.
Bring up the permit when you first ask for a quote, not on the day of the work. A company that plans to pull it can tell you how long it usually takes to get one and when an inspector can come. That helps you plan around water shutoffs and open walls.
Ask the plumber three questions before work starts:
- Who pulls the permit, and under whose name?
- When will the City inspection happen?
- Will I get a copy of the permit and the inspection result?
The RMP is responsible for making sure permits are obtained, so a licensed company should expect the question. Be cautious with any offer to skip the permit to save time.
Keep the permit number with your home records. It is the easiest way to show later that the work was permitted and inspected, for example when you sell the house. If the plumber never gives you one, ask for it before the job is closed out.
Homeowners have their own path. The City lets an owner do work on their own homestead, with a permit. Its homeowner exemption bulletin explains how a homestead owner applies.
What can you do if a plumber is not licensed?
Ask the company to explain, in writing, who is licensed for the job and under which RMP. If the answer does not check out in the license search, report it to the TSBPE. A complaint puts the problem in front of the agency that licenses plumbers, and it is the same place to go when a licensed plumber’s work or paperwork falls short.
The board accepts complaints in writing, on its General Complaint Form from its File a Complaint page. You can send the signed form by mail or email, with copies of your contracts, invoices, receipts and photos.
Write down what happened while it is fresh, with dates and who you spoke to. A short timeline is easier for the board to follow than a long message written weeks later.
Before you file, gather:
- The quote, contract and any invoice
- Photos of the truck, the work and any card you were shown
- Names, phone numbers and dates
- The permit number, if there was one
If a permit was pulled, ask the City’s Building Safety Division whether the work passed inspection. For other home trades, the local pros directory lists businesses in New Braunfels, and the HVAC companies page covers heating and cooling work.
More plumber license questions
Does someone who only clears drains need a license?
They need a TSBPE registration. Texas law defines drain cleaner and drain cleaner-restricted registrants, and the board registers them. Both work under the supervision of a Responsible Master Plumber.
Can a plumbing company send a subcontractor?
Yes. The company’s RMP stays responsible for the plumbing done under its contracts, whether employees or subcontractors do the work. Ask who will be on site, and check their cards the same way.
What if the license search shows an expired license?
Do not let that person do the plumbing until the license is current again. Ask the company to send a plumber whose license is current, and look that person up before work starts.
What happens after you file a complaint with the TSBPE?
The board first checks that the complaint is within its jurisdiction. It then investigates and decides whether a violation of the plumbing law or the board’s rules happened.
